ServiceMaster of the Valley…GUIDING YOUR CLIENTS FROM CHAOS TO CALM
When your clients experience damage to their home or place of business, they rely on you to help put their lives back together. But as an insurance professional, who do you rely on? The answer is ServiceMaster of the Valley. As the leading disaster restoration specialists in Kentville, Middleton, Digby, you can feel confident about our quality workmanship and customer service. We use the most up-to-date equipment and techniques to restore homes, offices and other facilities following damage by fire, water, vandalism, natural disasters and more. We handle jobs as small as a single room through to major commercial losses.
COUNT ON US TO PROVIDE PROFESSIONAL AND RELIABLE SERVICE TO YOUR CLIENTS
Recommending ServiceMaster of the Valley to your clients could mean the difference between a small cleanup and a more costly and time-consuming restoration. Because with ServiceMaster of the Valley, your clients will receive fast disaster recovery response in their time of need. We use time-saving technology so your clients can get assistance in only a few hours, not a few days. Immediate mitigation helps reduce cycle time, lowers the cost of claims, creates clear and comprehensive documentation, and provides clients with prompt, professional service. The real benefit to you? Satisfied clients and no surprises!
BENEFITS TO YOU AND YOUR CLIENTS
- Ongoing communication
- Process guidance from start to finish
- High-quality service by following Service Level Agreements
- Processes and technologies that salvage as much as possible
- Expert technicians
- Single Point of Contact: 800-RESPOND
- 24/7/365 days a year response
DETAILED INFORMATION ABOUT OUR DISASTER RESTORATION SERVICES
- Water & Flood Damage
- Fire & Smoke Damage
- Mold Remediation
- Commercial Carpet Cleaning
- Upholstery & Fabric Panel Cleaning
- Odour Control
- Reconstruction & Repairs
- And more...
ARE YOU AN INSURANCE BROKER?
ServiceMaster of the Valley can be the emergency contact for your clients when disaster strikes their home or business after hours. We are available 24/7/365 days a year to provide quick response time to your clients in their time of need.
GET THE DISASTER RESTORATION SERVICES BROCHURE
Do the contents of my commercial property have to be moved away from the premises during restoration
Depending on the scope of work, your belongings and contents may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care. Our Automated Inventory Control System tracks the status of your belongings from move out to move back. We will work with you and your Insurance Claims Representative to manage this process efficiently.
Who is responsible for paying for the service?
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
Mold Prevention after Water Damage
While water damage can be a serious enough issue on its own, it can lead to even greater issues if the damage is not dealt with properly. Water damage from flooding or from firefighting efforts can lead to the development of mold, which is d