FAQs
More FAQs- What would be considered non-insured work?
- What about sewage contamination?
- Can people walk on the area during the drying process?
Any construction project unrelated to the loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
Hard surfaces can be cleaned and sanitized after water damage occurs. Affected items that cannot be sanitized will require disposal. Porous materials such as drywall, ceiling tiles, insulation, particleboard, paneling, etc., that have been directly affected by the damage, should be removed during the emergency service visit.
It is strongly suggested that foot traffic is kept to a minimum during the drying process. When necessary, wearing shoes during the drying process is also recommended for safety concerns.