FAQs
More FAQs- How long will mould removal in my home take?
- How will ServiceMaster Restore match my carpet pad?
- How quickly can ServiceMaster Restore respond to the emergency situation at my home?
Depending on the scope of the project and the amount of mould damage to your home, the mould remediation process may require several phases before completion. A thorough evaluation and assessment of all damage will be done before the estimate of a completion date can be established. Through it all, your ServiceMaster Restore Project Manager will communicate details to you clearly and effectively, to make the process seamless.
A sample of your carpet pad is brought to our office for a match. When available, an identical pad will be used. When your original pad is not available, we will provide a pad of the same quality, thickness and density. A similar pad may differ in colour based upon the time it was manufactured.
ServiceMaster Restore is available to take your call 24 hours a day, 7 days a week, 365 days a year. Depending on the situation and conditions, a ServiceMaster Restore representative will arrive at your home for an initial evaluation within a 2 to 4 hours of receiving the call, or sooner.